ESA Retail is the leading provider of retail insight services in the UK and Ireland, offering a range of services from price, promotion, space, range, availability and compliance audits through to large scale customer feedback surveys and mystery shopping programmes.

Our core services include:

  • - ESA Retail is the largest provider of in-store information in the UK and Ireland.
  • - we are one of the leading mystery shopping companies in the UK.
  • - we help clients to better understand their customers through a range of customer survey options.
  • - ESA offers a comprehensive range of data collection services, to meet the needs of other agencies.

ESA Retail is a member of the BDRC Group, bringing ESA Retail's services to a wider market as well as introducing BDRC's world class suite of research tools and complementary strengths in analytics and consulting.

ShopperTalk - The Discounter shopper

ShopperTalk - The Discounter shopper

ESA Retail conducted 231 on street exit interviews with UK discounter shoppers, specifically those exiting the following retailers: 99p stores, Poundland, Poundworld, Poundstretcher, B&M Bargains and Home Bargains.

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