ESA Retail is the leading provider of retail insight services in the UK and Ireland, offering a range of services from price, promotion, space, range, availability and compliance audits through to large scale customer feedback surveys and mystery shopping programmes.

Our core services include:

  • - ESA Retail is the largest provider of in-store information in the UK and Ireland.
  • - we are one of the leading mystery shopping companies in the UK.
  • - we help clients to better understand their customers through a range of customer survey options.
  • - ESA offers a comprehensive range of data collection services, to meet the needs of other agencies.

ESA Retail is a member of the BDRC Group, bringing ESA Retail's services to a wider market as well as introducing BDRC's world class suite of research tools and complementary strengths in analytics and consulting.

What Price Travel?

What Price Travel?

When travelling there is always something we may forget or need for the journey, but as consumers how much more do we pay for the convenience of having essentials available to us whilst en route?

Read More »
The City and Suburbs Retail Desires

The City and Suburbs Retail Desires

The suburbs can often be forgotten when it comes to choosing locations to shop or even considering a potential retail area for business, but ESA’s research into high streets in the London suburbs showed that they attract loyal customer’s spending money regularly who desire to have more of what the City High Streets are offering.

Read More »