Our philosophy is to invest in technology where it will offer real benefits or efficiency gains to our clients. We offer:
- CATI supported by best in class integrated Field Management system.
- Integrated end-to-end systems from sample and survey design through to coding and reporting.
- Best in class online reporting platform.
In-house CATI Centre
26 work stations. Domestic and international with native language speakers. Consumer and Trade interviews. Clients welcome to 'listen in'.
ISO9001 and 20252 accreditation. In house QC data validation and coding team.
ESA Retail has a highly experienced team of client service and operations executives and every client is provided with an account team and nominated client manager.
Our online reporting platform offers both pre-built report formats and customisable solutions to meet the needs of all client requirements.
International interviewing available by native language speakers; international studies undertaken with global partner agencies.