News

ESA Retail provides occasional white papers and commentary on topics relating to customer demand in retail.

  • What Price Travel?

    What Price Travel?

    When travelling there is always something we may forget or need for the journey, but as consumers how much more do we pay for the convenience of having essentials available to us whilst en route?

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  • The City and Suburbs Retail Desires

    The City and Suburbs Retail Desires

    The suburbs can often be forgotten when it comes to choosing locations to shop or even considering a potential retail area for business, but ESA’s research into high streets in the London suburbs showed that they attract loyal customer’s spending money regularly who desire to have more of what the City High Streets are offering.

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  • What Price Convenience

    What Price Convenience

    As consumers we would all like to know how much extra we are charged for the convenience of shopping at our local small format stores.

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  • ESA Retail Completes Important Mystery Shopping Project for the Office of Rail and Road

    ESA Retail Completes Important Mystery Shopping Project for the Office of Rail and Road

    ESA Retail has recently completed an important Mystery Shopping exercise on behalf of the Office of Rail and Road (ORR), the results of which have been published on the ORR website.

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  • UK discount grocery market continues to develop..

    UK discount grocery market continues to develop..

    The latest player within the UK discount grocery market opened this month, only to close temporarily due to overwhelming demand.

    easyFoodstore.com celebrated the long awaited opening of its first shop in West London with a 25p promotion across all products. However, demand was so great that the shop was forced to close temporarily while the shelves were re-stocked.

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